Timeless Scandinavian Living
Crafted for warm, modern homes.
Products
- “Frequently Asked Questions”
Shipping Information
All orders are shipped with free delivery.
Orders are delivered within 5–10 business days of payment confirmation. Delivery times may be extended during peak periods (such as promotional campaigns or holidays).
Once your order has been shipped, a tracking number will be sent to your registered email address. You can track your shipment via the shipping company's website.
Please ensure that your delivery address is entered correctly and completely. Nord & Oak cannot be held responsible for delays caused by incorrect address information.
Returns & Exchanges
You may submit a return request within 14 days of receiving the product.
Return conditions:
The product must be unused and in its original packaging.
The product tag must remain attached.
It must be sent along with the invoice or order number.
To request a return, please email [your e-mail address] with your order number. Once your request is approved, you may ship the product.
The refund will be issued to your original payment method within 5–7 business days after the product reaches us and undergoes inspection.
When will I receive my order?
We will work quickly to ship your order as soon as possible. You will receive an email with further information once your order has been shipped. Delivery times vary depending on your location.
Where are your products made?
Our products are manufactured both locally and globally. We carefully select our production partners to ensure that our products are of high quality and reasonably priced.
How much does shipping cost?
Free Shipping